Experience : 0-3 Years
Educational Qualification : Graduation in any discipline / BCA / B.TEch / MCA / B.SC (IT)
Skill : Hardware, Networking, MCSE, RHCE, CCNA, Diploma in Computer Hardware & Networking
Salary : Not disclosed by recruiter
Posted on 29-05-2018 by AVI Placement services
Working with customers/employees to identify computer problems and advising on the solution. Logging and keeping records of customer/employee queries. Analysing call logs so you can spot common trends and underlying problems. Updating self-help documents so customers/employees can try to fix problems themselves. Working with field engineers to visit customers/employees if the problem is more serious. Testing and fixing faulty equipment. Responsible for implementing, maintaining, supporting, developing and, in some cases, designing communication networks within an organisation or between organisations. Their goal is to ensure the integrity of high availability network infrastructure to provide maximum performance for their users.
Creating an effective link between the organization and the job seeker.